Terms of service

OVERVIEW

Welcome to Lekkify (“Lekkify”, “we”, “us”, “our”). We operate this online store and provide all products, tools, features, and services offered on this website (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.

By visiting our website, placing an order, browsing our content, or using any of our Services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms or with our Privacy Policy, please discontinue use of the website and Services.

These Terms outline your responsibilities, our policies, limitations, and rules for using our store. Please read them carefully.

SECTION 1 — ACCESS & ACCOUNT INFORMATION

By using our Services, you confirm that you are at least the age of majority in your region. You agree that all information you provide (including account, billing, shipping, and payment details) is accurate and complete.

You are responsible for maintaining the confidentiality of your account details and for all activities under your account. You may not assign or transfer your account to any other individual.

SECTION 2 — OUR PRODUCTS

We strive to display accurate descriptions and images of our products. However, colours, sizes, or features may vary based on screen settings, lighting, or manufacturer updates.

We reserve the right to:

change product descriptions,
adjust pricing,
modify features,
or discontinue items

at any time without notice.

We do not guarantee that every product will match expectations exactly as seen online.

SECTION 3 — ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. Orders are only accepted once payment is successfully processed and a confirmation email is issued.

We reserve the right to cancel, refuse, or limit orders at our discretion, including in cases of:

suspected fraud,
incorrect information,
stock shortages,
or policy violations.

If changes to your order occur, we will contact you using your provided information.

All purchases are subject to our Returns & Refunds Policy.

SECTION 4 — PRICING & PAYMENTS

Prices may change at any time. Unless explicitly stated, prices do not include shipping fees, taxes, duties, or import costs.

By completing payment, you confirm that:

you are authorised to use the chosen payment method,
all information provided is accurate,
and the transaction will be honoured.

Discounts, promotions, and special offers may have separate terms that supersede these Terms.

SECTION 5 — SHIPPING & DELIVERY

Delivery estimates are approximate and not guaranteed. We are not responsible for:

courier delays,
customs or import processing,
incorrect address submissions,
delivery errors,
or circumstances beyond our control once an order has been handed to the courier.

Risk of loss transfers to you at the time of shipment.

SECTION 6 — INTELLECTUAL PROPERTY

All content on the Lekkify website — including designs, trademarks, images, text, logos, graphics, and layout — is the intellectual property of Lekkify or its licensors.

You may not copy, distribute, modify, or reproduce any content without written permission.

SECTION 7 — THIRD-PARTY SERVICES & LINKS

Our website may contain links to external websites or tools. We do not control or monitor third-party content and are not responsible for their:

policies,
practices,
products,
or transactions.

Any use of third-party services is at your own risk.

SECTION 8 — RELATIONSHIP WITH SHOPIFY

Lekkify uses Shopify as its e-commerce platform. Purchases made through this website are made directly with Lekkify, not Shopify. Shopify is not responsible for:

product quality,
customer service,
warranties,
or refunds.

SECTION 9 — PRIVACY POLICY

Your personal information is managed according to:

the Lekkify Privacy Policy, and
Shopify’s privacy terms.

Continued use of the Services indicates agreement with both.

SECTION 10 — FEEDBACK & REVIEWS

By submitting reviews, photos, comments, or other content, you grant Lekkify a worldwide, royalty-free licence to use such material for:

marketing,
analysis,
promotional content,
and operational improvements.

You may not submit unlawful, offensive, misleading, or inappropriate content.

SECTION 11 — ERRORS & CHANGES

We may correct errors, update information, or modify product details at any time — including after an order has been submitted.

SECTION 12 — PROHIBITED USES

You agree not to use our Services:

for illegal activities
to violate intellectual property rights
to harass, abuse, or harm others
to upload viruses or harmful code
to attempt unauthorized access to systems
to scrape, copy, or exploit the website
for fraudulent or deceptive purposes

Violation may result in account suspension or termination.

SECTION 13 — TERMINATION

We may suspend or terminate access to our Services at any time for violations of these Terms. You remain liable for all fees due up to the date of termination.

SECTION 14 — DISCLAIMERS

All products and Services are provided “as-is” and “as-available.”

We do not guarantee:

uninterrupted service,
error-free operation,
or that the website will always be free from defects.

Unless explicitly stated, all warranties are disclaimed to the fullest extent permitted by law.

SECTION 15 — LIMITATION OF LIABILITY

To the maximum extent allowed by law, Lekkify will not be responsible for:

indirect, incidental, punitive, or consequential damages,
loss of data,
loss of profits,
or any damages resulting from use of our website or products.

SECTION 16 — INDEMNIFICATION

You agree to indemnify and hold Lekkify harmless from any claims arising from:

your breach of these Terms,
your misuse of the Services,
or your violation of any applicable laws or third-party rights.

SECTION 17 — SEVERABILITY

If any part of these Terms is deemed invalid or unenforceable, the remaining sections will remain in full force and effect.

SECTION 18 — ENTIRE AGREEMENT

These Terms, together with our posted policies, constitute the full agreement between you and Lekkify.

SECTION 19 — GOVERNING LAW

These Terms are governed by the laws of South Africa.

SECTION 20 — CHANGES TO THESE TERMS

We may update or modify these Terms at any time. Your continued use of the website or Services indicates acceptance of all changes.

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